# How to get help If while playing you encounter an issue, please reach out to us! Share screenshots and screen recordings of the bugs you might encounter whenever possible, and your wallet if the issue is blockchain-related. If you encounter a bug on the Arena and wish to be refunded, sharing proof of the bug is mandatory. * **Support email**: [info@realfevr.com](https://app.gitbook.com/u/24xmdSrUOnRhd3i6GUU8R1IlxMi2) * **Telegram groupchat:**[ **https://t.me/realfevrofficial**](https://t.me/realfevrofficial) You can open a Telegram ticket by checking our bio and clicking @RealFevrBot * **Discord:**[ **https://discord.com/invite/realfevr**](https://discord.com/invite/realfevr) You can open a Discord support ticket here: **COLLABS AND PARTNERSHIPS:** You can open a Discord ticket to make a **partnership proposal** here: